Billing and Insurance
At Ataraxia Counseling, we want to make your care as straightforward and transparent as possible. Below you’ll find information about how insurance and billing work for therapy, psychiatry, and group services.
We are dedicated to high-quality mental healthcare that’s customized to the needs of our clients, not the needs of insurance companies. Therefore, we do not accept insurance for therapy services and are considered out-of-network providers.
As a result, our focus is 100% on you and your goals.
Services are paid out of pocket at the time of your session.
If your insurance provides out-of-network coverage, you may be reimbursed anywhere from 50%–80% of the session cost.
We provide superbills (itemized receipts) to submit to your insurance company for possible reimbursement.
Reimbursements are made directly to you by your insurance provider.
We encourage you to contact your insurance company for more details about your out-of-network mental health benefits.
Therapy Services Billing
Psychiatry is the only service at Ataraxia Counseling that accepts in-network insurance, thanks to our partnership with Headway.
Headway manages all insurance, billing, and claims on Ava’s behalf, so you can focus on care instead of paperwork.
Insurance Plans Accepted Through Headway:
Aetna
Ascension (SmartHealth)
Carelon Behavioral Health
Cigna
Quest Behavioral Health
*more to come!
👉 Click here to view Ava’s Headway profile
If you are uninsured or prefer to self-pay, we also offer out-of-pocket rates for psychiatry.
Psychiatry Services Billing
Cancellation Policy
We kindly ask for 24 hours’ notice if you need to cancel or reschedule. Cancellations with less than 24 hours’ notice will be subject to a late cancellation fee.
Payment Methods
We accept:
Major credit/debit cards
HSA/FSA cards
Direct insurance billing (for psychiatry via Headway)
We understand insurance can be confusing, and we’re here to help guide you.
If you’re pursuing therapy services, ask your insurance provider about out-of-network mental health benefits.
If you’re booking psychiatry services with Ava, Headway will automatically check your benefits and provide cost estimates up front.
📞 Contact Us with any questions about billing or to get started with services.